2013 KR Rear Defrost

2013 KR Rear Defrost

This is a discussion on 2013 KR Rear Defrost within the F150 Ecoboost Problems forums, part of the F150 Ecoboost Forum category; Just dropped my truck off for the first time. She's got 28k on her. Rear and tow mirror defrost stopped working a couple weeks ago. ...

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    Ecoboost Regular ross1147's Avatar

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    2013 KR Rear Defrost

    Just dropped my truck off for the first time. She's got 28k on her. Rear and tow mirror defrost stopped working a couple weeks ago. Did a couple searches on here and found it's a common problem for 2010-2013 F150s TSB # ASI-32259. Thanks all for posting. Showed up to the dealer with the TSB and all went smooth so far. Now getting a Ram Hemi for a loaner...can't wait...
    OxfordFX4 likes this.

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    Ecoboost Regular ross1147's Avatar

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    Ahh...wtf...
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    Ecoboost Regular PGT_cruzer's Avatar

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    I know thought the same thing when I bought the wife her new Durango R/T
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    2014 FX4 Screw 6.5 flame blue 402A Lux package. Upgrades are; Livewire TS (5* 91 perf), Banks ram air CAI, VTA mod, tint 24% front 80% rear, Power Stop Z36 F&R, Bilstien 5100's, Undercover Elite tonneau cover, Line-x, Kicker Solo-X 12" ZX-1000.1 amp with KS speakers in the doors, Airlift 5000 Ultimate's with Wireless Air, Westin HDX winch and brush guard, Smittybilt X2O, RC 5" lift, Rockstar 2 machined 18", Toyo ATII 35x12.5, Lund hood and seamless window visors. I just have lights to go.

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    Ecoboost Master 13XLTSC's Avatar

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    Quote Originally Posted by ross1147 View Post
    Ahh...wtf...
    We have a work truck with that same set up. The knob went out the other day. We had to pay $120 to have it towed to a dealer because it complete disabled the vehicle.
    2013 XLT 4x4 SuperCab 6.5 bed 3.31 E-Lock
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    Ford Customer Care FordService's Avatar

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    Quote Originally Posted by 13XLTSC View Post
    We have a work truck with that same set up. The knob went out the other day. We had to pay $120 to have it towed to a dealer because it complete disabled the vehicle.

    Were you able to get this taken care of, 13XLTSC? I recommend reaching out to our Fleet Dept. at 1-800-343-5338 (1-800-34-FLEET).


    Quote Originally Posted by ross1147 View Post
    Just dropped my truck off for the first time. She's got 28k on her. Rear and tow mirror defrost stopped working a couple weeks ago. Did a couple searches on here and found it's a common problem for 2010-2013 F150s TSB # ASI-32259. Thanks all for posting. Showed up to the dealer with the TSB and all went smooth so far. Now getting a Ram Hemi for a loaner...can't wait...
    Hi ross1147,

    I'm glad your Ford Dealer is taking care of you. I'll see what options are available on my end. Just send over a PM with your full name, phone number, VIN, and servicing dealership.

    I'll keep my eyes peeled

    Todd
    Last edited by FordService; 05-05-2015 at 07:40 AM.

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    Ecoboost Regular summitrider2012's Avatar

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    2013 KR Rear Defrost

    Quote Originally Posted by FordService View Post


    Were you able to get this taken care of, 13XLTSC? I recommend reaching out to our Fleet Dept. at 1-800-343-5338 (1-800-34-FLEET).




    Hi ross1147,

    I'm glad your Ford Dealer is taking care of you. I'll see what options are available on my end. Just send over a PM with your full name, phone number, VIN, and servicing dealership.

    I'll keep my eyes peeled

    Todd
    I think 13XLTSC was refuting to a dodge work truck not a good ford one. Glad to see you are on hear though watching out for us and our issues


    Sent from my iPhone using Tapatalk

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    Ecoboost Regular ross1147's Avatar

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    Quote Originally Posted by FordService View Post
    Hi ross1147, I'm glad your Ford Dealer is taking care of you. I'll see what options are available on my end. Just send over a PM with your full name, phone number, VIN, and servicing dealership. I'll keep my eyes peeled Todd
    Yup, they had the truck for a day and confirmed the issue, same as the TSB. They order a new back window and said it should be in in a week or so. Think I'm good to go.

    On a side note the Hemi got better MPGs the 2 days I had it than my Eco. I average about 15.5 in my eco (hand calculate) and the Hemi was showing 17.8 on the computer. The Hemi was 2 wheel drive, maybe that had something to do with it?

  9. #8
    Ford Customer Care FordService's Avatar

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    Quote Originally Posted by summitrider2012 View Post
    I think 13XLTSC was refuting to a dodge work truck not a good ford one. Glad to see you are on hear though watching out for us and our issues
    Good eye. You might be right, summitrider2012. I wanted to make sure, though, as it wasn't stated in the thread.

    I'm happy to be here among such great people, as well.

    Quote Originally Posted by ross1147 View Post
    Yup, they had the truck for a day and confirmed the issue, same as the TSB. They order a new back window and said it should be in in a week or so. Think I'm good to go.

    On a side note the Hemi got better MPGs the 2 days I had it than my Eco. I average about 15.5 in my eco (hand calculate) and the Hemi was showing 17.8 on the computer. The Hemi was 2 wheel drive, maybe that had something to do with it?
    I'm glad to hear your Ford Dealer is taking care of you, ross1147. I recommend speaking directly with your service manager regarding your mpg, as he's best to answer vehicle-specific questions.

    Todd

  10. #9
    Ecoboost Regular ross1147's Avatar

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    Truck is back in to get the window installed. This time at enterprise rental I told them I don't want another hemi. They had a couple 15 F150s in the back so I snagged one of those. Not an Eco but still pretty sweet looking.

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    Rookie thumper2811's Avatar

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    Ross1147,

    What is the cost to you. Are you under warranty? Mine is also out. 2011

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