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I have enjoyed many hours of music and voice controls between my iPhone and the Ford SYNC. Two days ago, that ended. While driving home, my Bluetooth and all of SYNC completely locked up. When I press the menu button, the only items that now show up are RBDS (on/off) and Auto preset (on / off). The manuals and youtube do not have anything to cover resetting this problem. I cannot even perform a "master reset" because NO other options come up from pressing the menu button. In the LCD panel, I see the phone handset icon right above the Bluetooth icon.

Has anyone else experienced this problem?
 

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I had a problem like that the second day I had my '12 EB. I pulled and reinstalled a fuse that fixed the problem. I don't remember which one. I found it either through a Google search or a fuse schematic. Maybe in the owner's manual?
 
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