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4 Posts
I would like to hear from others having any of these issues or anyone who has had the correct fix done.
1st Issue - Rough idle after starting until truck warms up
Dealers findings and fix:
FOUND MISFIRES ON ALL CYLINDERS AT RANDOM FOR SEVERAL MINUTES AFTER COLD START. REMOVED NUMBER 1 SPARK PLUG FOUND EXCESSIVE CARBON ON #1 INTAKE VALVES. REMOVED INTAKE MANIFOLD, INSPECTED ALL 12 INTAKE VALVES, ALL SHOWED SIGNIFICANT CARBON BUILDUP. CLEANED VALVES WITH WALNUT SHELL BLAST MEDIA. TESTED CONCERN STILL PRESENT. REMOVED ALL 6 SPARK PLUGS, FOUND EXCESSIVE CARBON BUILDUP ON PLUGS AS WELL, REPLACED ALL SPARK PLUGS. CUSTOMER IS GOING TO TAKE VEHICLE TO REASSESS.
Fixed? No still idles rough. Took vehicle back in a month later.
Dealers findings and fix:
VERIFIED SLIGHT ROUGH IDLE WHEN COLD. CONCERN IS CHARACTERISTIC OF GDTI ENGINES, COMPARED TO MULTIPLE LIKE VEHICLES.
Fixed? No still idles rough. After everything they did fixing it the first time now it's characteristic of GDTI engines? Does anyone else have this issue?
2nd Issue - Sync screen display stops or freezes up:
Dealers findings and fix:
COULD NOT VERIFY CONCERN, CK OASIS, NO TSB/SSM. PERFORMED APIM AND ACM SELF TEST, NO DTCS, CHECKED FOR AVAILABLE SOFTWARE UPDATES, APIM IS AT LATEST LEVEL. NPF.
Fixed? No
2nd Time to Dealer:
REPROGRAMMED GPSM AS PER #45242 AND PERFORMED APIM RESET...VERIFIED REPAIR.
Fixed? Just got back yesterday I'll report back.
3rd Issue - Unusual noise during down shifting when passing:
Dealers findings and fix:
INSPECT AND NO CODES, CHECKED OASIS NO CONCERNS
2nd Time to Dealer 5 months later:
INSPECT AND NO CODES, CHECKED OASIS NO CONCERNS, ROAD TEST AND NO ABNORMAL NOISE HEARD DURING DOWNSHIFT.
Fixed? No, I so I went in and drove it with the service technician.
2nd Time to Dealer 5 months later after they told me the couldn't replicate the noise:
ROAD TEST WITH CUSTOMER AND AT 60 MPH HEARD THE NOISE...SOUNDS LIKE IT'S COMING FROM THE REAR OR RIGHT FRONT AREA (I TOLD HIM IT'S THE RIGHT FRONT) INSPECT VEHICLE AND NO CONCERNS FOUND, ROAD TEST AGAIN AND FROM THE DRIVERS SEAT NOISE IS HEARD FROM THE RIGHT FRONT. IN 4X4 AUTO OR 4X4 HIGH NOISE IS GONE... IN 4X2 THE NOISE RETURNS POSSIBLE FRONT IWE CONCERN. REPLACED RIGHT FRONT IWE, ROAD TEST AND NO NOISE HEARD, VERIFIED REPAIR.
Fixed? I don't know yet, we just got the truck back yesterday. I will let you know!!
Frustrated Loyal Ford Customer Who Is Losing Loyalty To Ford.....
1st Issue - Rough idle after starting until truck warms up
Dealers findings and fix:
FOUND MISFIRES ON ALL CYLINDERS AT RANDOM FOR SEVERAL MINUTES AFTER COLD START. REMOVED NUMBER 1 SPARK PLUG FOUND EXCESSIVE CARBON ON #1 INTAKE VALVES. REMOVED INTAKE MANIFOLD, INSPECTED ALL 12 INTAKE VALVES, ALL SHOWED SIGNIFICANT CARBON BUILDUP. CLEANED VALVES WITH WALNUT SHELL BLAST MEDIA. TESTED CONCERN STILL PRESENT. REMOVED ALL 6 SPARK PLUGS, FOUND EXCESSIVE CARBON BUILDUP ON PLUGS AS WELL, REPLACED ALL SPARK PLUGS. CUSTOMER IS GOING TO TAKE VEHICLE TO REASSESS.
Fixed? No still idles rough. Took vehicle back in a month later.
Dealers findings and fix:
VERIFIED SLIGHT ROUGH IDLE WHEN COLD. CONCERN IS CHARACTERISTIC OF GDTI ENGINES, COMPARED TO MULTIPLE LIKE VEHICLES.
Fixed? No still idles rough. After everything they did fixing it the first time now it's characteristic of GDTI engines? Does anyone else have this issue?
2nd Issue - Sync screen display stops or freezes up:
Dealers findings and fix:
COULD NOT VERIFY CONCERN, CK OASIS, NO TSB/SSM. PERFORMED APIM AND ACM SELF TEST, NO DTCS, CHECKED FOR AVAILABLE SOFTWARE UPDATES, APIM IS AT LATEST LEVEL. NPF.
Fixed? No
2nd Time to Dealer:
REPROGRAMMED GPSM AS PER #45242 AND PERFORMED APIM RESET...VERIFIED REPAIR.
Fixed? Just got back yesterday I'll report back.
3rd Issue - Unusual noise during down shifting when passing:
Dealers findings and fix:
INSPECT AND NO CODES, CHECKED OASIS NO CONCERNS
2nd Time to Dealer 5 months later:
INSPECT AND NO CODES, CHECKED OASIS NO CONCERNS, ROAD TEST AND NO ABNORMAL NOISE HEARD DURING DOWNSHIFT.
Fixed? No, I so I went in and drove it with the service technician.
2nd Time to Dealer 5 months later after they told me the couldn't replicate the noise:
ROAD TEST WITH CUSTOMER AND AT 60 MPH HEARD THE NOISE...SOUNDS LIKE IT'S COMING FROM THE REAR OR RIGHT FRONT AREA (I TOLD HIM IT'S THE RIGHT FRONT) INSPECT VEHICLE AND NO CONCERNS FOUND, ROAD TEST AGAIN AND FROM THE DRIVERS SEAT NOISE IS HEARD FROM THE RIGHT FRONT. IN 4X4 AUTO OR 4X4 HIGH NOISE IS GONE... IN 4X2 THE NOISE RETURNS POSSIBLE FRONT IWE CONCERN. REPLACED RIGHT FRONT IWE, ROAD TEST AND NO NOISE HEARD, VERIFIED REPAIR.
Fixed? I don't know yet, we just got the truck back yesterday. I will let you know!!
Frustrated Loyal Ford Customer Who Is Losing Loyalty To Ford.....