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Discussion Starter #1
I run a small business doing performance builds on high end vehicles, Raptors being one of them... During research on buying built performance ecoboost engines, I found RMB to be well recommended and received... I ordered a Gen1 as well as a Gen2 ecoboost 3.5 for a few builds.

HOWEVER, after spending tens of thousands of dollars on builds, (a gen 1 ecoboost, a gen 2 ecoboost, and a handful of Mclaren engines,) I've had some issues.

  • The gen1 ecoboost started knocking within 20 miles, Ryan actually came out and tore it down in person... fantastic! Couldn't find a problem, it came back intact and runs fine (albeit late)
  • The gen2 ecoboost blew up in under 3000 miles, catastrophic failure. Loss of compression on left bank. Timing guide exploded, apparently due to a tensioner failure.. At this point RMB stopped returning calls...
  • The Mclaren engine suffered an unknown failure, we're going to have to eat that one too ($$$$$) again no response from RMB

    In between ordering the gen1 engine and getting it running, I was impressed by his knowledge and apparent integrity :rolleyes:, and employed him to r&d, develop a rotating assembly, and put together THREE mclaren engines, with about half a dozen to follow after the first were received. I sent over $150k in engines to his "shop," with promises that the first engine would be delivered in a few months. Six months later, there were apparent problems sourcing bearings; no problem, I discussed the issue with my clients and we agreed to go with a billet crankshaft. RMB was to spec a custom billet crank, and order ten units to start ($30k for the first 5, the second 5 would be held as shelf stock by MFG)

    Turns out I was bull****ted the whole time, the cranks were never spec'd, as RMB decided that he'd spec and throw together his own stroker setup for the ecoboost platform instead of ours. I finally got fed up with getting bull****ted, and drove all the way to NJ (over 12 hours) to retreive my parts. Turns out, none of the engines were even in the shop... they were in a storage unit, and I had to jump through hoops and wait nearly 24 hours to even get my ****. One engine block and two sets of liners was missing, the custom pistons and rods we bought were scrubbed of part numbers and reboxed, and no machine work whatsoever was performed. the torque plates we paid to have made for the blocks were now his property apparently; and after begging to "borrow" them so another machine shop could hone our blocks, one lie after another about shipping and tracking. We are now being sued for nearly half a million dollars due to RMB's lies and deception, and failing to meet delivery dates due to broken promises.

    Curious to know if anyone else has had a similar experience?
    Videos coming soon....
 

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This thread needs to be locked this isn't the kind of dirty laundry you air on a forum especially when you are in legal action with said company.
 
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Discussion Starter #5
This thread needs to be locked this isn't the kind of dirty laundry you air on a forum especially when you are in legal action with said company.
No legal action, there’s no point. Dude doesn’t have a pot to piss in.

Welcome to RMB Motor Works Headquarters
 

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Discussion Starter #6
Engine #3 that blew up last week. Cost of replacement is $65k for this engine alone. It was delivered late, Ryan lied to us and them about shipping and tracking, causing owner to file suit. Finally get it in the car and a few short months later, it blew up too. Sad
 

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This thread needs to be locked this isn't the kind of dirty laundry you air on a forum especially when you are in legal action with said company.
Actually, this is exactly the kind of dirty laundry you air when a scumbag is ripping people off for their hard earned money. The almost year of pure headache and nonstop stress (not to mention tremendous losses) is not something I’d wish on anyone. Ryan has been given dozens of opportunities to make it right, hell; I’d even ignore the $9k tow bill we paid to get my customer’s ‘18 raptor from the west coast of Canada to east coast USA, if he’d provide parts and info to repair. I warned that I was going scorched earth, and hey, here it is. Grab your popcorn bub.
 

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I've learned over many years there are not one side or two sides to every story - but three. Your side, Ryan's side and somewhere in the middle is the third, known as The Truth.
So in stead of bringing BS here maybe you should take legal action. Even if the picture you posted is his place there is always a way.

I've never had any personal or business dealings with Ryan but he has always been helpful here and this is the first bad thing I've heard. As far as you around here - you're a nobody. Six posts in your first thread doesn't bring about good thoughts about your character. And doesn't change my mind about his.

Hopefully this does get locked, if not deleted.
 

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Discussion Starter #9 (Edited)
I've learned over many years there are not one side or two sides to every story - but three. Your side, Ryan's side and somewhere in the middle is the third, known as The Truth.
So in stead of bringing BS here maybe you should take legal action. Even if the picture you posted is his place there is always a way.

I've never had any personal or business dealings with Ryan but he has always been helpful here and this is the first bad thing I've heard. As far as you around here - you're a nobody. Six posts in your first thread doesn't bring about good thoughts about your character. And doesn't change my mind about his.

Hopefully this does get locked, if not deleted.
I’ve been in touch with the site staff, and now at least one customer with a similar situation. I have been incredibly generous with my dealings with Ryan over the last year, and I warned him that if he insisted on screwing me, I’d go public. Ryan singlehandedly nearly destroyed this company, with no effort to make it right... and he continues to BS all of you.

As for being new here,
I build $250k+ supercars for a living, spending time on a F150 forum isn’t the most productive use of my time.

Subscribe and pull up a chair.
 

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@HYPER When people have asked about the warranty terms in the past, it has been a dead end.

I believe the most cited answer to that question was “how dare you question xxx”

With your low post count you will likely have to post more “evidence” to prove you were even a customer of said company.

Your claims will prove to be very unpopular on this forum as most here “drink the koolaid” and practice extreme tribalism.

Everyone wants to believe and be apart of something (it’s seductive) even when they see things that contradicts the common narrative. Reminds me of https://en.m.wikipedia.org/wiki/The_Emperor's_New_Clothes


I don’t look at isolated Incidents, I look at patterns.


I would recommend you seek legal counsel if your claims are true.
 

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Well....I think that sometimes a business providing services; merchandise, dealing with customers can get complex at times coming from a business owner myself.
That being said I always preach Customer Service-period.
I have been a successful business owner for over 20 years and the only advertising my wife and I have done is by word of mouth.
That being said I have also been to small claims court a few times....dishonest clients-I was embarrassed to even have to do so, yet I'm not perfect.
Moving forward I learned to cover my as* /business practices more and more but still keep my integrity in tact, because If we don't have our word as our bond.... than why even get out of bed in the morning nobody will trust what you say or do.
I do know a person won't be in business very long, once you piss off a lot of people (a few happen) over a long period of time.
I'm not in the OP's shoes but this forum can't be roses all the time. It doesn't look good obviously.
I do know that I would be seeking legal action /mediation regardless of the he said's.
Ryan is a great contributor to this forum, better to not judge but to be better informed.



Sent from my SM-G965U1 using Tapatalk
 

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Welp.....lol. (looks for that theater butter popcorn wife said I couldn't have) So glad I dont drink Kool aid...seriously, i HATE it! Too much sugar and sugar isn't good for the body.
 

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I think this post is healthy for everyone. Whether it be RMB to defend himself against a claim or for the client to get the word out about his experience. I would like to know if a vendor is coming through or not. Isolated or not lessons learned for everyone. I don't think we should turn a blind eye. We should meet everything with a subjective attitude and not jump to conclusions.
 

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I think this post is healthy for everyone. Whether it be RMB to defend himself against a claim or for the client to get the word out about his experience. I would like to know if a vendor is coming through or not. Isolated or not lessons learned for everyone. I don't think we should turn a blind eye. We should meet everything with a subjective attitude and not jump to conclusions.
I agree 100 percent. Especially now that we more or less have 3 separate such incidents.

2016 2.7 4x4 screw
 

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This is the only post I will make on this and I haven’t read it all.

Motor 1- shops engine harness builder pinned o2 sensors on opposing banks. Harness company threatened as we were into giving a new harness. Result was fuel washed cylinders and misfires. Further, the dry sump pressure was not set (ever). Result. RMB fixing for cost.

Motor 2- Gen2 raptor- customer techs had cracked oil filter housing. Techs changed housing on new motor and did not prelub or prime motor of engine oil. Tech called and said first 20 seconds of start up the phasers were clacking. Asked how they primed the motor, and shop admitted to putting on a dry filter and housing and once they primed it engine ran. On the phone conversation I personally advised that their could have been damage to the cam phasers and or any of the timing components because of this. Engine ran fine for over 3000 miles, not sure where that came up, and we offered to come and take a look as well as bring truck to a friends shop local to customer to fix although it was not our fault. To date shop advised they had timing problems and unrelated to RMB the chain was skipping teeth.

3-mclaren. Shop insisted on us not changing required parts and to just get the engine done. For example, reuse old bolts, don’t worry about that, just get it done type of direction. After some discussion, the shop admitted to being charged back by the customer and I have proof of the shop changing the delivery of said motor to unknown address. They invoices the customer for the engine being completed when we didn’t have all the parts in yet. Parts supplied by this shop.

When told “we will ruin your social media if you do not send us your mclaren torque plates.”
(Which are mine) I hit the delete and block button on this customer and will not associate with a shop who does this type of work or conducts themself as such.

Further I could go on bashing and or proving wrong, but the facts are such as I stated and that is all I care to share. I stated facts, not opinions or some made up way to discredit them. That is all I really care to say and I have plenty of people who can attest to this businesses practices. Tuners, shops, or past customers.

Thank you
RMB
 

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Oh boy....
 
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