I took mine to the Dealer and they checked it out. Said it was the door latch and that they would replace it. After testing it for several minutes, they found that when locked, unlocking by remote, if they pushed on the door handle lightly they could hear a click. Then when they pulled on the handle it would open on first pull. Long story short, "unlock w/remote then push on handle before pulling". Of coarse the Ford house didn't have the part in stock, said they would call me as soon as new latch mechanism came in. Try it and let me know if this works for you.