ford is working on a update for the my touch system, initially it was supposed to be out the 1st quarter of this year but has been extended. they have already released a update feild service action 12a04 which updates the system and installs a new vavigation card if equipped, if you have nav it is easy to tell if the update has been done, simply eject the nav card. If it says a3 on the nav card it is the old style, if it says a4 it is the latest version. the 12a04 update was released to simplify phone pairing, simplify voice commands, prevent lock up, reduce "performing scheduled maint" message and so on and has resolved most of the issues. The new update should be out very soon!