Hmm. Appreciate the heads up, my truck is very similar equipped. My hitch light was supposedly supposed to ship out today on the sixth but no word yet.
I'll update once I get it and install.
Hmm. Appreciate the heads up, my truck is very similar equipped. My hitch light was supposedly supposed to ship out today on the sixth but no word yet.Ok,
So I've gotten mine, but it has some serious issues. The strobing effects do not work when you stop the truck. We have tried two different harnesses, but Diode Dynamics is extremely hard to get a hold of (when you do the call isnt fruitful) or get anyone to respond to email messages. Be aware, anyone with a FX4 Max Tow package truck may experience issues such as the following:
Following errors:
Codes thrown:
- Strobing effect does not work and the light will be off while the brake pedal is pressed
- Strobing effect does not work and the light will blink to white then stay solid red
My thoughs are that this was not tested on a FX4 Max Tow truck and the trailer wiring harness pinout may be different from truck with other tow packages.
- Cross Traffic Alert Deactivated Trailer attached
- Trailer Right Turn Lamps Fault Check Lamps
- Trailer Left Turn Lamps Fault Check Lamps
Ok,
So I've gotten mine, but it has some serious issues. The strobing effects do not work when you stop the truck. We have tried two different harnesses, but Diode Dynamics is extremely hard to get a hold of (when you do the call isnt fruitful) or get anyone to respond to email messages. Be aware, anyone with a FX4 Max Tow package truck may experience issues such as the following:
Following errors:
Codes thrown:
- Strobing effect does not work and the light will be off while the brake pedal is pressed
- Strobing effect does not work and the light will blink to white then stay solid red
My thoughs are that this was not tested on a FX4 Max Tow truck and the trailer wiring harness pinout may be different from truck with other tow packages.
- Cross Traffic Alert Deactivated Trailer attached
- Trailer Right Turn Lamps Fault Check Lamps
- Trailer Left Turn Lamps Fault Check Lamps
I too have the "Cross Traffic Alert Deactivated Trailer attached" but no other codes. The steering wheel indicator lines are also not shown. Doesn't bother me, unless those features were still supposed to work after installing the light, and even then I'm not sure it would still bother me.
I was really surprised (disappointed?) at how much I had gotten accustomed to those warning devices. I had to re-train myself on backup maneuvers (how stupid is that).
I like the light overall. Wouldn't mind the beam pattern to be a bit wider, but I also have some Rigid lights mounted on the bottom of the bumper which makes that a moot point.![]()
They sent me the new harness and it's still not working and it looks no different from the one that came with the light, unless a different resistor or wiring pinout was used. Now they have asked me to take video of the light in action which I have yet to do. I've also not had any response back from them since early last week.I have to say I've had nothing but phenomenal customer service with these guys, always quick to return my emails with detailed responses to my questions.
Woke up to this first thing this morning, I sent email out asking about these issues and eta Saturday midnight.
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I just realized you have the new generation XOT which I'm assuming has much more technology options than my 2019 302 a.They sent me the new harness and it's still not working and it looks no different from the one that came with the light, unless a different resistor or wiring pinout was used. Now they have asked me to take video of the light in action which I have yet to do. I've also not had any response back from them since early last week.
I have a sneaking suspicion it has to do with the Max Tow package and the Smart Tow trailer tech package. I discussed this with them on the phone, but the individual I spoke too did not seem to have much technical knowledge or willingness to troubleshoot. My guess is, this product was designed and tested on an older model F150 or one without Max Tow or Smart Tow systems.I just realized you have the new generation XOT which I'm assuming has much more technology options than my 2019 302 a.
Well shoot that's lame that the new harness didn't work for you hopefully they get it figured out sounds like they want to.
I'm surprised on waiting for reply, there's been times when I have sent them so many emails with questions I thought for sure they were gonna tell me to kick rocks but they've always gotten back to me really quickly.
I'll definitely post up my results after install. Me being the ocd freak that I am any fault notifications will drive me bonkers
I have max tow but not the other. It'll be interesting to see if I have any similar issues or notI have a sneaking suspicion it has to do with the Max Tow package and the Smart Tow trailer tech package. I discussed this with them on the phone, but the individual I spoke too did not seem to have much technical knowledge or willingness to troubleshoot. My guess is, this product was designed and tested on an older model F150 or one without Max Tow or Smart Tow systems.
I’m waiting on your results before ordering mine. Thank you both for being Guinea pigs!I have max tow but not the other. It'll be interesting to see if I have any similar issues or not
Be nice if they would tell me this when I talk to their reps instead of telling me to return it.I just got an email![]()
I'll definitely update here once I get in in beginning of next month, per this email I received.
Drive it for a bit. Mine did the same thing with the new harness, but the light still does not function 100%.Just received and installed the new wiring harness. Pleased to say everything now works as normal. Truck does not think a trailer is attached!
Bummer. I'll keep an eye on it. Thanks for the heads up!Drive it for a bit. Mine did the same thing with the new harness, but the light still does not function 100%.
Appreciate the update.Just received and installed the new wiring harness. Pleased to say everything now works as normal. Truck does not think a trailer is attached!
No problem. I'll definitely post an update if anything changes. It's only been a couple of days but all good so far.Appreciate the update.
Good morning, Phillip!Alright,
Still waiting on a fix. This is directly from one of their reps. But no ETA on when this is suppose to happen. You'd think their own forum rep could pass this on, not a customer.
"Currently, we are seeing that the pod may be drawing just enough power to register in the vehicle's trailer system. We are attempting to design the harness around this idea and create a new PCB in the harness itself to compensate. I will get an order placed to have a custom Ford-specific harness sent to you once they are in development. The order will have a return label in the package with the new harness for you to use to send the old harness back.
Talk soon,