Thanks
Welcome to the site, Topkeg; thanks for the update on your service visit. Did they address your other concerns during this appointment? What's the current mileage on your truck?
Crystal
Crystal,
Thanks for monitoring this site so well. Hopefully you have the inside scoop to keep us posted on what Ford is doing about this, when a TSB comes out etc. My biggest concern, and maybe you can answer this question is: if I add insulating material, re-route exhaust pipe, etc, while waiting for the retro (that may or may not ever happen), what have I done to my warranty on the seats. There a lot more expensive things in this seat other than just the cooling.
But I can't emphasize how disappointing it is to have a luxury truck that the luxury items don't work. When my friends and family told me "don't ever buy a first year vehicle after a major model change" (of which I normally agree), I told them there is absolutely no way Ford will make a mistake on the number one selling/cash cow F150, too risky to not get it right!. Well, maybe I was wrong.
As far as the service visit, I have found Tommy Vaughn to be very professional. 2,000 miles / 1 month old. They fixed my broken radio, checked on my poorly working blue tooth (blue tooth maybe just needed to be reset and not have sunglasses flap hanging down when I talk), and told me my seats were working "normal

"
Allen(topkeg)