So I have the dreaded p0016 after pulling the codes when the CEL came on this weekend. Did some googling and found all kinds of "fun" posts around this issue. I have a 2013 ecoboost FX4 with all the bells and whistles, barely three years old and now this. I drive highway 60 miles per day for work plus several long trips for my son who plays travel hockey, so current mileage is a hair over 78k.
Now I have heard this 2-7 second rattle for the past two years, never thought anything of it since it goes away and engine has been strong. If I only would have googled I would have taken the truck in right away for the TSB under the power train warranty 2 years ago. How convenient, now when the timing chain finally gets so stretched and throws an error code it is out of warranty. There has always been a lot of soot on the tail pipe and gas mileage has consistently been around 14 when it should be closer to 20 on highway, this all makes perfect sense now per all the posts I've been reading about the timing chain symptoms
Truck has been at the dealer since Monday, first they only wanted to replace chain and one phaser, I politely informed them of TSB 16-0027 which recommends replacement of all 4 phasers along with chain. They eventually agreed that this made sense but of course all on my dime, $2700 with no guarantee it won't blow up on the way home from the shop. I asked if there was any help due to this being such a widespread issue, they said no assistance is available. I'm pretty torn, I have always bought ford vehicles but this one is really starting to leave a sour taste.
What really gets me is that several have claimed the 8/80k emissions warranty will cover this. Is anyone able to confirm that they had TSB 16-0027 performed under the emissions warranty?
I called Ford customer service and they opened a case and escalated to my dealers service manager, no return phone call so I finally stopped by today and he gave me the run around, website is down, will check again tomorrow. I guess I will be eating lots of lunches by my friendly ford dealer so I can continue to stop by and find out status since the phones seem to be broken there now, they worked great when I was paying.
If anyone can provide some feedback on how you resolved this issue on trucks outside the 60k power train warranty I would like to hear.