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Here is a side by side for you guys having this work done. Correct tensioner is on the right, incorrect on the left View attachment 107121
Thks again you wouldn't happen to be able to post all the correct part numbers for all the TSB's combined to fix this PLS..
that way we would be able to either give it to the dealer ahead of time .or hopefully verify the numbers on the receipts afterwards thks..
 
TSB for Tensioner and Phaser

Thks again you wouldn't happen to be able to post all the correct part numbers for all the TSB's combined to fix this PLS..
that way we would be able to either give it to the dealer ahead of time .or hopefully verify the numbers on the receipts afterwards thks..
Anyone have the TSB for Tensioner and Phaser. Getting work done at local Ford shop and he has no clue what I'm talking about. I"m a girl so that seems to be the case more often than not :)
 
I just bought a 2013 Ford Certified F150 a little over 2 months ago. I have already had the dealership replace the timing chain, tensioners, and phasers - Twice. First kit had a few 'defective' parts. After the second kit was installed, they then replaced my instrumentation cluster because it was sending incorrect info to the vehicles computer. In total, my truck has been at the dealership getting repaired for 31 of the 72 days I've owned it.

For what it's worth -
I had a nasty rattle at startup which led to the first replacement. The second replacement happened when I noticed the motor was making a 'Dieseling' sound.
 
Has anyone successfully had this repair done without the dealer being able to replicate the sound? My dealership had the truck for three days and was unable to replicate the issue..... still getting charged the $100 diagnosis fee.
 
They charged you $100.to listen to your truck for less than 30 seconds everytime they started it? You got robbed.
 
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TDB Numbers

Hi, I have a 2011 F-150 with the Ecoboost engine and have complained to my deal since 2014 about this noise issue with them not being able to diagnose it. If fact, they even replaced the starter at one point free of charge which now I'm thinking was just to get me out of their hair. At the time it was still under warranty, however this past week the check engine light came on which ID the stretched timing chain which now will set me back $3k. Since then I have been doing research on the issue and here are the TSB number I have found to date. I'm still working on getting copies of them all.

14-0194
15-0044
15-0131
16-0027
17-0026

You can imagine my words when I discovered there has been 5 TSB on this issue. I have a meeting with the dealer tomorrow to have a long hard take with them about their lack of competence of this issue and to review all the related TSBs to ensure all the needed work is done. Three years and the truck's ECM is the one that figures it out.

Does anyone know if any legal action is in process against Ford on this issue? It reminds me a lot of their head gasket issue with their Windstars in the mid-90s which resulted in lawsuits and in the end a recall (and eventually the killing of the product line due to its poor reputation). It seam to me that Ford has had knowledge of this issue since at lease 2013 and even continued to sell 2014 and 2015 model with the known design defect and the ramifications to their customers. I have started detail documentation on my case and plan on starting with our state attorney generals office later this week to see if I can get them engaged on the issue.

Thanks
 
Good luck it's not a safety issue in reality and therefore the national transport safety agencies don't care.
 
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Took my truck it about 6 months ago because it was running a little rough and specifically asked about the timing chain and the TSB's. Truck was still under warranty and was told no issue with the timing chain and they replaced a coil. A few weeks ago started getting the "rattle" on startup and took it in this week. Told the timing chain needs to be replaced for $3k. Told the dealer where he could stick it and I'll pick my truck up tomorrow, don't touch it anymore, as they are obviously incompetent. I am pretty much screwed aren't I?
 
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And it's not the timing chain that is the main component it's the phasers that lead the chain to fail.
 
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Took my truck it about 6 months ago because it was running a little rough and specifically asked about the timing chain and the TSB's. Truck was still under warranty and was told no issue with the timing chain and they replaced a coil. A few weeks ago started getting the "rattle" on startup and took it in this week. Told the timing chain needs to be replaced for $3k. Told the dealer where he could stick it and I'll pick my truck up tomorrow, don't touch it anymore, as they are obviously incompetent. I am pretty much screwed aren't I?
I take it that it is no longer under warranty? Yup, your screwed. If you had a great relationship with your dealer and you could verify that this is the reason you took it in 6 months ago they may make things a bit less painful. I'm assuming that since you've told them to stick it, you're past that point. ;)
 
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