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I just posted on another thread about this:

Hi there. I just became a member here because I saw this post. I have a 2012 and at 60,000 miles I started noticing a sudden loss of power like my turbos weren't spooling up like they should. Once I got at a much higher RPM I would then notice my power but when I took my foot off the gas I could hear the exhaust going through my waste gates...but it was a much different sound. Eventually my check engine light came on and a buddy of mine plugged his "code" reader into my computer and found I was getting under-boost errors. I took my truck into Ford and they found my timing chain was stretched and jumped a few cogs on the gear. Thank goodness I have an extended warranty or this would have been painful! The repair was made and everything was fine...until this morning. I now have 80,000 miles on the truck and the SAME EXACT THING is happening!!! The check engine light hasn't come on yet but I'm sure it's just a matter of time. I love my truck but the Ecoboost engine is getting me worried now! I'll let you know what I find wrong this time.
 
I just posted on another thread about this:
How long ago did you have the "timing belt issue" fixed, the first time. The first few iterations of the TSB were all kinds of wrong and didn't recommend replacing all of the proper components like what should have been done. There have been a few people that had one of the earlier "fixes" done, only to have the problem return later. Keep us in the loop of what comes about on this trip to the dealership. ;)
 
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How long ago did you have the "timing belt issue" fixed, the first time. The first few iterations of the TSB were all kinds of wrong and didn't recommend replacing all of the proper components like what should have been done. There have been a few people that had one of the earlier "fixes" done, only to have the problem return later. Keep us in the loop of what comes about on this trip to the dealership. ;)
The work was done almost exactly 2 years and 20,000 miles ago. It sickens me to have this happening again!
 
jumping in on this bull****, just ran out of powertrain warranty (60870) and this started showing. pretty disappointed in Ford, and how they have handled this. what a way to put a sour taste in customers mouths with a truck that doesn't even have a 60k shelf life before taking a major mechanical dump.
 
Just because you have the rattle doesn't mean it has taken a huge mechanical dump. There are guys who have put over 100k more miles in their trucks problem free after the rattle started. If yours is bad you will get the P0016 code and then you know its full mechanical failure.

Not taking the onus off of ford but I highly doubt magically only 870 miles over 60k that this rattle just started.
 
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I know for me if I park it overnight on a hill nose up I don't get the rattle. Nose down it's about 2 seconds of white knuckles. I've also tried multiple oil filters to see if it helps and they're all about equal. Mobil1 was the worst. I'm back to Motorcraft now. I don't have codes being thrown but it is unsettling to hear it first thing in the am. My dealer won't fix it, says it's normal - so I guess ignorance is bliss. Once that diesel F150 comes out, bye bye EB.
 
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I know for me if I park it overnight on a hill nose up I don't get the rattle. Nose down it's about 2 seconds of white knuckles. I've also tried multiple oil filters to see if it helps and they're all about equal. Mobil1 was the worst. I'm back to Motorcraft now. I don't have codes being thrown but it is unsettling to hear it first thing in the am. My dealer won't fix it, says it's normal - so I guess ignorance is bliss. Once that diesel F150 comes out, bye bye EB.
And hello to other problems with a first year production engine, that could have more problems than your boost has/had [emoji28].

Mine started to rattle @ 60k, fixed it @ 80k, (under warranty) because I’m not stupid [emoji41]. I have 106k now, running better than ever....THANKS!! to the help of this site. I have a mega can, weep hole, throttle cal ( it works), fresh plugs ( @ 25k intervals), no tune ( [emoji35][emoji35][emoji35]), and a k/n filter. She runs like nothing else I’ve ever had!!...that’s with a 2.5”lift and 33’s.


2012 screw 3.5L
 
Similar Issue

Same issue here with 2014 Limited.
The rattle started at first and I paid no attention to it, thought I would just address on my next service. Before I went in, the truck began the turbo lag as previously described by others. Now I knew something was really wrong and scheduled a visit ASAP. Before my appointment, the truck threw up the check engine light. Turns out the code was P0016 and they are recommending the timing pulley replacement. The truck is currently at 68,000 miles. They quoted me $1,800 in parts and $1,650 in labor. I am so pissed... My last Ford F-150 I sold at 125k, no issues ever and similar miles on a more recent Honda Accord with no issues. Maybe my expectations are set too high for vehicles as I have never in 1,000 years thought I would be asked to drop this much for a fix on a truck a few years old.

I contacted Ford Customer Care and created a case. The guy spent no time talking with me, just took my info and gave me a case number. Said Ford would be in touch in a few days. Today I got this email:

"Thank you for contacting the Ford Customer Relationship Center regarding your recent vehicle concern.
We have thoroughly reviewed your request and after careful consideration we regret that Ford is not able to provide financial assistance to address your issue.

We are sorry that we were not able to meet your expectations at this time and recommend you continue to work with your Ford dealership to provide the best service for your vehicle in the future.

Thank you again for contacting Ford.


The Ford Customer Relationship Center
Ford Motor Company"

Thats it. Wow. Even more pissed now. I really love Ford but this experience is quickly sending me to other manufacturers in the future. Any suggestions on how other have proceeded with this?

Based on all the posts, I am guessing that Ford is sticking their poor engineering problems to their customers, but hoping maybe something has changed.
 
No recall on timing chain failure nor will it be covered if your warranty is up. To Ford it's just noise you hear and if within warranty it's fixed under it as TSB, if out of warranty then it's up to you if you want it fixed or not. I've spoken with many techs at different dealers on this and all of their foreman said, it's not like it's gonna blow up or anything ... Lol... That's the answer you probably will get. Many have tried under emission warranty or the regular warranty, I myself went and got TSB just in case. It happened, I took it in and fixed under the extended warranty. $1200 vs $3000 or like dealer sent their invoice in for my repair which ended up being like $4800.

Bottom answer is, if you ware out of warranty it's your pocket money that will pay for the rattle fix. No one else. Cheers.

Sent from my SM-G950U using Tapatalk
Way for Ford to stick it to their customers.
 
Good luck it's not a safety issue in reality and therefore the national transport safety agencies don't care.
For me it is a safety issue when I expect to my Ford to accelerate when I pull out in front of traffic and it does not accelerate. The issue is intermittent and I never know when it will go or not.
 
Same issue here with 2014 Limited.
The rattle started at first and I paid no attention to it, thought I would just address on my next service. Before I went in, the truck began the turbo lag as previously described by others. Now I knew something was really wrong and scheduled a visit ASAP. Before my appointment, the truck threw up the check engine light. Turns out the code was P0016 and they are recommending the timing pulley replacement. The truck is currently at 68,000 miles. They quoted me $1,800 in parts and $1,650 in labor. I am so pissed... My last Ford F-150 I sold at 125k, no issues ever and similar miles on a more recent Honda Accord with no issues. Maybe my expectations are set too high for vehicles as I have never in 1,000 years thought I would be asked to drop this much for a fix on a truck a few years old.

I contacted Ford Customer Care and created a case. The guy spent no time talking with me, just took my info and gave me a case number. Said Ford would be in touch in a few days. Today I got this email:

"Thank you for contacting the Ford Customer Relationship Center regarding your recent vehicle concern.
We have thoroughly reviewed your request and after careful consideration we regret that Ford is not able to provide financial assistance to address your issue.

We are sorry that we were not able to meet your expectations at this time and recommend you continue to work with your Ford dealership to provide the best service for your vehicle in the future.

Thank you again for contacting Ford.


The Ford Customer Relationship Center
Ford Motor Company"

Thats it. Wow. Even more pissed now. I really love Ford but this experience is quickly sending me to other manufacturers in the future. Any suggestions on how other have proceeded with this?

Based on all the posts, I am guessing that Ford is sticking their poor engineering problems to their customers, but hoping maybe something has changed.
Guess you learn your lesson on waiting to get things fixed.
 
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Oh I get it exactly, my Dodge caliber is a shining example over $3000 in suspension work over 9 years. Haven't spent a dime on suspension on my truck.

Every vehicle has a flaw and none are perfect. If they were they wouldn't keep making new models.

BTW... I'd never spend a dime on a Dodge ever again.
 
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Yeah, guess I was spoiled by more reputable auto manufacturers. Thanks for the help though!

Sent from my SAMSUNG-SM-G891A using Tapatalk
Reputable is an interesting choice of words as Ford never offered anything more than they delivered. They don’t have a 68,000 mile warranty. Sad, as I’m sure many of us wish they did. Too much of this truck’s story we now nothing about given the information posted. You say this problem started “at first”. How many miles were on the vehicle when “at first” happened? I haven’t read your posts in other threads. Was the vehicle brand new when you acquired it? If so, you simply waited way too long to jump on the problem and you have no one to blame but yourself. If you purchased this vehicle used, you purchased it from a dealer and it has a well documented service record, I would have hoped that your dealer valued your business enough to give you a break on the costs.
 
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THIS IS AN IMPORTANT POST, and I will likely start a new thread here shortly. PLEASE READ.

For everyone who is having their timing service done at the dealer or elsewhere, before they put one part in the motor ask to see the parts list.

A potential customer called last night regarding a motor and while discussing the particulars he mentioned he had his dealer perform the typical TSB and he heard a rattle after a couple miles of the work being completed. 500 miles later, both Intake banks were timed horribly, and the motor spun a bearing and popped from the wear particles that the improperly installed timing parts caused.

Ford had the primary tensioner and right hand chain guide arm part numbers wrong across Ford parts and dealers

Since then i am pretty sure that they have made the proper corrections for those part numbers, but please be proactive and check before hand with the dealer or shop.

Incorrect Tensioner pic 1

Image


Pic 2: timing off in that short of time.

Image


Pic 3: what the tensioner and arm should look like. I have posted part numbers of both correct and incorrect tensioners in this thread with images.

Image


I hope this helps save someone a major headache, time, money, and their sanity.
This guy is saying the opposite.
Go to 17:50


He is showing the one on the left in your picture as a the new redesign and the one in the right in your picture is the old style.

I bought part #BL3Z-6L266 A and it looks like the one in the right picture you posted.

The newest TSB calls for BL3Z-6D256-B and says it is a kit but I cannot find a picture of which it is and what is in the Kit.

None of the other TSB's i found even have the tensioner listed.

The new one I bought looks like this
Is this the old or new style?
 
This guy is saying the opposite.
Go to 17:50


He is showing the one on the left in your picture as a the new redesign and the one in the right in your picture is the old style.

I bought part #BL3Z-6L266 A and it looks like the one in the right picture you posted.

The newest TSB calls for BL3Z-6D256-B and says it is a kit but I cannot find a picture of which it is and what is in the Kit.

None of the other TSB's i found even have the tensioner listed.

The new one I bought looks like this View attachment 128370 Is this the old or new style?
That’s is what they all look like. New or old tensioner. Cannot physically tell the difference between updated tensioners. If you get the tensioner on the left it is incorrect. The one on the right is correct.

Edit: from when I made that post, part numbers have been updated.

Image
 
This guy is saying the opposite.
Go to 17:50


He is showing the one on the left in your picture as a the new redesign and the one in the right in your picture is the old style.

I bought part #BL3Z-6L266 A and it looks like the one in the right picture you posted.

The newest TSB calls for BL3Z-6D256-B and says it is a kit but I cannot find a picture of which it is and what is in the Kit.

None of the other TSB's i found even have the tensioner listed.

The new one I bought looks like this View attachment 128370 Is this the old or new style?
It’s funny you used that video. That tensioner used in the video was shown to be the proper ford part however digging deeper with ford engineering/parts it is incorrect. (Honestly that tensioner he installed is not something I feel comfortable using. I bought one for the hell of it.) It is I believe meant for the transverse 3.5l but I don’t have a confirmation in front of me right now.

I can tell you I had a customers ford service repaired motor fail using that exact tensioner you show in the video. Hence how he became my customer.
 
The new part number shows it as a "kit" but I believe it's the same tensioner with extra parts.
I cannot find a picture of the actual kit.
It should just be the tensioner and the arm in the kit. Maybe a set of bolts. Part of the previous issue ford had was that their parts department ordered the service guys the wrong arm and/or wrong tensioner. As an assembly they work together but not one this and one that.

On a side note, it is in my opinion that it is important to make sure you get the tensioner shown above. Not the aluminum one. My ford parts company spent a week or two with engineering and myself going back and forth to resolve the issue.
 
The new part number shows it as a "kit" but I believe it's the same tensioner with extra parts.
I cannot find a picture of the actual kit.
One other thing. The difference between updated and new tensioners is minimal. It’s about 1mm of preload in the spring. Regardless IMO it’s a lazy tensioner no matter what.
 
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