[Brute840]

80k emissions warranty

 

[FordService]

What is Ford doing to rectify this issue? My 2013 ecoboost is at the dealer right now for TSB 15-0131 and looking at 20 hours of labor. I'm looking at roughly 4k to fix this issue which is looking pretty common at this point. I'm past warranty and not feeling great about Ford right now.

Welcome to the forum, Yourheaviness; your dealership's service manager will be in the best position to discuss the TSB with you. How many miles are on your truck currently? I'll see what I can do to help out as well.

Crystal

 

[Yourheaviness]

Welcome to the forum, Yourheaviness; your dealership's service manager will be in the best position to discuss the TSB with you. How many miles are on your truck currently? I'll see what I can do to help out as well.

Crystal

Just over 100k miles.

 

[j-dub]

Plbgbiz this same scenario happened to me with less than 30,000 on my 2013 sent me home gave me the impression to wait til something goes wrong. I have videos of the terrible rattle . Sad to say I now have 36,500 and still have the rattle and a warning light on the dash truck won't shift correctly made an appointment with my dealer . Wished they would have addressed my problem while under warranty !

 

[Elmore328]

Plbgbiz this same scenario happened to me with less than 30,000 on my 2013 sent me home gave me the impression to wait til something goes wrong. I have videos of the terrible rattle . Sad to say I now have 36,500 and still have the rattle and a warning light on the dash truck won't shift correctly made an appointment with my dealer . Wished they would have addressed my problem while under warranty !

The good news is, if this really is the timing chain rattle (most likely is) then you are still covered under the Ford power train warranty 5yr/60,000.

 

[FordService]

Just over 100k miles.

Thanks for responding, Yourheaviness; let us know what you hear from the dealership.

Plbgbiz this same scenario happened to me with less than 30,000 on my 2013 sent me home gave me the impression to wait til something goes wrong. I have videos of the terrible rattle . Sad to say I now have 36,500 and still have the rattle and a warning light on the dash truck won't shift correctly made an appointment with my dealer . Wished they would have addressed my problem while under warranty !

I'm sure you'll be in great hands at the dealership, j-dub. Keep us updated as things progress; I'll be here if you need assistance after receiving a diagnosis.

Crystal

 

[bikerack4]

Just had my timing chain replaced. 20 degrees out of whack! And they replaced some phasers because they were damaged too. 49,000 miles, 4000 of which were towing 8000 ibs. Covered under 5/60,000 factory drivetrain warranty.

 

[PDX YFZR]

Can anyone confirm having the timing chain & phasers replaced under the 80k mile emissions warranty.

 

[Brute840]

Says right here on the TSB it's covered under both

 

[j-dub]

Well shop had my truck overnight they replaced the timing chain and many parts that I don't remember . Im done with the ECO Boost motor Ive decided to bury myself the rest of the way and traded this pos for a 2016 F150 with a V8 wish me luck on my final Ford !

 

[obsidial]

Just seeing of there has been any movement getting this covered under 80K Emissions? Rattle happened 2-3 times before 60K, then went away for a while(?) Took truck to dealer and they couldn't replicate, so nothing was done. I'm now at 76K and it's happening at all cold startups. Might be due to cold weather too, but who knows.

Maybe good that I took in before 60K and now have same complaint? Any strategy aside walking in with your lawyer?

Thanks.

 

[Allanw951]

Wish I found all this info sooner. Just bought a used 2012 F-150 ecoboost. Dealer held it for a few days before I could test drive it to "fix" some issues. They said it just needed a tune up before they sold it. Yesterday I ordered a bunch of aftermarket parts ($3400 USD) and this morning had the cold start up chatter. Checked the oil and it is overfilled and smells heavy like fuel. 114K miles and a ton of issues. Not happy I just sold my perfectly good running (at 168K miles) Nissan Frontier for this pile of crap. First and last Ford I will own.

 

[Elkhart]

Aren't you able to return the truck? I worked a fine deal when my grenaded and got into a far less finiky V8.

 

[Elmore328]

Wish I found all this info sooner. Just bought a used 2012 F-150 ecoboost. Dealer held it for a few days before I could test drive it to "fix" some issues. They said it just needed a tune up before they sold it. Yesterday I ordered a bunch of aftermarket parts ($3400 USD) and this morning had the cold start up chatter. Checked the oil and it is overfilled and smells heavy like fuel. 114K miles and a ton of issues. Not happy I just sold my perfectly good running (at 168K miles) Nissan Frontier for this pile of crap. First and last Ford I will own.

It stinks about all your issues, but it seems a smidge unfair to write off Ford, because the majority of the issues on the truck you bought, could stem from possibly not being properly maintained by the previous owner/s. There is a very good reason that Ford Trucks are the best selling vehicle for 30+ years.
Anyway....best of luck to you and hopefully all will get corrected by your dealership. Keep us in the loop of what transpires.

 

[Brute840]

If you just bought the truck you should Atleast a 2000 mile warranty take it back,and when buying a truck with over 100k do your home work,sorry you have this issue but it can be fixed in 2 days tops just take it back,call ford corporate and tell them you aren't happy and want something done about it,I had a dealer refuse to fix mine called corporate and got truck fixed new loaner truck and mine down payment back,but my truck had 37k miles,when motor was pulled down it was very clean inside.this issue is a cam phaser problem just like the old 5.4 motor

 

[Jarhead]

If you just bought the truck you should Atleast a 2000 mile warranty take it back,and when buying a truck with over 100k do your home work,sorry you have this issue but it can be fixed in 2 days tops just take it back,call ford corporate and tell them you aren't happy and want something done about it,I had a dealer refuse to fix mine called corporate and got truck fixed new loaner truck and mine down payment back,but my truck had 37k miles,when motor was pulled down it was very clean inside.this issue is a cam phaser problem just like the old 5.4 motor

X2 on the Cam Phaser's - I had mine in multiple times for the rattle, to the point I was going to give up. FINALLY I was able to get a different dealership to dig in further and look at all the repair records. They noticed the one thing that hadn't been done yet was the phaser's, even though I had told the other dealership even handed them a copy of the TSB. The new dealer changed them and a timing chain again, and the problem is finally gone!! This just proved to me that there are still a few good dealers!! One thing to note I had Ford customer support in Dearborn tell me that dealers don't have to do the full TSB and that they are just a recommendation.. When I explained that my truck was still broken they didn't care... One thing I did learn through all of this is that it really just depends on who you talk to and what kind of mood their in....

 

[dbow2000]

Crystal, can you verify that this TSB 15-0131 should be implemented under the Emissions Warranty (8/80k)? I have the noise and the Ford service dept heard it, but say that it is not covered under the 80k emissions warranty, though it states that on the TSB.

 

[noodles]

It def states on the TSB it is covered under Emissions warranty.
Look under Warranty status near bottom of page. Here's a copy.

 

[dbow2000]

Thanks for the copy. Yes, I see that and you see that, but for some reason my service advisor is interpreting that differently. I haven't seen on here, though, that anyone has had this covered who is over 60k and under 80k miles. Hopefully, Crystal will see this and chime in with a definitive answer. I just bought my truck from a Toyota dealer and I'm first fighting with their warranty company because I think this should be covered under their 30 day/1000 mile warranty. I don't have a CEL, so the Toyota dealer's extended warranty company (Fidelity) denied the claim. My second recourse is to have the Ford dealership cover it under the Emissions Warranty.

 

[noodles]

Thanks for the copy. Yes, I see that and you see that, but for some reason my service advisor is interpreting that differently. I haven't seen on here, though, that anyone has had this covered who is over 60k and under 80k miles. Hopefully, Crystal will see this and chime in with a definitive answer. I just bought my truck from a Toyota dealer and I'm first fighting with their warranty company because I think this should be covered under their 30 day/1000 mile warranty. I don't have a CEL, so the Toyota dealer's extended warranty company (Fidelity) denied the claim. My second recourse is to have the Ford dealership cover it under the Emissions Warranty.

Send a PM to member FordService, if you haven't done so.