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Your answers lie in this thread. If you've got extended warranty, then there should be no issue, and yes, go to dealership.
 
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I took it in yesterday morning. Picked it up tonight. Ran like a top. They attributed it to a plug wire routed incorrectly - was arcing out. I made it about 15 miles, stopped, heard it instantly. Same exact sound. Called the service manager. Round 3 tomorrow.
 
Well here is my latest. After getting my truck back from the local dealer on Tuesday I have heard the noise the last 2 mornings when I started the engine. I did video record my engine at start up and plan to from now on. I called my purchasing dealer yesterday to see what they can do. They were going to check and let me know. Today I heard back and they say since I am out of warranty there is nothing they can do. They said I have to contact Ford customer service to go further and gave me the phone number.
I am sorry but I do not think this is right. I understand my extended warranty is just past but this seems to be a prevalent issue with the earlier 3.5 engines. I paid over one thousand dollars to upgrade to this engine after seeing and hearing advertisements about its benefits and durability. Now, when it has a problem by no fault of mine, I am told that it will not be taken care of. This was my first Ford and may be my last. I have contacted Meagan on here to see if she can assist me.
 
Your out of both standard and extended warranty. Ford's obligations to you are over. It's not safety related therefor it will never be a recall.

I know it sucks and don't blame you for hating on ford for it.

Too bad someone hasn't come out with a vct delete like the 5.4s had.
 
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I'm only at 43k, so still under powertrain. they came and got it this morning & left me a new MKZ. best rental I've had so far. The foreman said it was fine to drive, I disagreed as did the manager, so theyre tearing the engine back down. I'm leaving on a road trip though, so changed that for an Expedition tonight (loaner/rental #5). So they have 10 days to find it. damn thing sounds like its going to throw a rod.
they replaced the cams, sprockets, and everything on the belt.. I will say - dealer has been great. Granted I am a difficult customer and pulled some strings with the owner (what few strings I have) so that helps I'm sure.
I have the same puzzled feeling about this entire thing. I watched the whole Mike Rowe ecoboost promo I'm sure most did. Nearly melt it, freeze it, put 250k simulated miles on it, then run the baja. Drove it and compare to the V8 it wasnt even a contest. Incredible torque. I still miss the sound of 40 series flows on the chevy's ive owned... but hearing those turbos spool up is a close second.
If i had it to do over. i would have gotten a superduty or an impractically amazing raptor.
10 days til update
 
I have had this problem for a few weeks now.. only happened a few times. I took it to Ford dealer as I have 52K and over a year on my 2011 model powertrain.
The first day they could not reproduce the sound. but hey called me this morning and the truck made the noise... it was chilly last night.. not sure why that seems to matter ,but I'm reading that a lot.
The are going to see if they have all of the parts on hand and start to fix it... I am relieved that this will get done.
 
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I have had this problem for a few weeks now.. only happened a few times. I took it to Ford dealer as I have 52K and over a year on my 2011 model powertrain.
The first day they could not reproduce the sound. but hey called me this morning and the truck made the noise... it was chilly last night.. not sure why that seems to matter ,but I'm reading that a lot.
The are going to see if they have all of the parts on hand and start to fix it... I am relieved that this will get done.
Make sure that they are aware of replacing the cam phasers. Some dealerships have only tried to replace the chain. But the correct, latest & greatest, fix from Ford is the chain and phasers.
 
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You MOST definitely need new phasers and new chains. I am not sure the "new" phasers from 16+ trucks fix the problem though. I did read where this rattle existed on a 16 already.
 
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My truck started to do this recently. I have 46xxx miles. I recorded it on my phone. I called my service guy on Thursday and he said it sounded like the timing chain or vacuum issue. He told me to bring it in, show me the video, and they would take care of it. Of course they want to try and replicate it but based on my conversation and reading the tsb, it shouldn't be a problem getting it fixed. I'll let you all know how it goes. It's funny how some service centers are more accommodating then others. I hope this ends well and wish others the best of luck. This is my third tsb in just under 2 years. Ford has always taken care of me. I'm crossing my fingers on this one. When we use are trucks as trucks, we have to expect some maintenance. I feel bad for those that are past their warranty, we spend a lot of money on these things and expect them to last. The problem is they are machines and machines will fail at some point. Best of luck to all going through their issues.
 
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Ok, new development. Mechanic says its actually a turbo failure and they will replace the turbo and manifold. Warranty thank God.
I told him to install and drive it like he stole it cause if it screws up its not leaving the dealership!
 
Fairly new to this forum - and new to this issue. I picked up a 2013 F150 with the EB last October that now has about 33k miles. I noticed when the temp dropped below 40-ish degrees I'd get this same rattle that lasted less than 2 seconds. I changed the oil to a full syn (pennzoil platinum) with a Purolator synthetic filter and the cold-start noise was reduced to about 1 sec on the coldest of days. I recently changed the oil again (about 5k miles) and used a mobil1 filter with the same oil and it's much louder. I recorded it and plan to take it into the dealer soon. The difference with my rattle is that it occurs immediately after the engine kicks over, whereas in the youtube clip originally posted in the thread there was a lag between the engine kicking over and the chain rattle.

I know it's a different engine, but I had a 1996 Maxima that gave me 275k great miles before I gave it to my niece - but I had to only use a Napa gold oil filter or else it would have given me a cold start rattle. I never found out what the issue was because I always used that filter and never had a problem. I'm going to switch over my next change to the Napa synthetic filter to see how that works out.

In addition, I noticed someone posted a clip about engine ticking - and my engine sounds exactly the same. I thought it just the high pressure injectors but I now don't think so. I have a 2013 Flex EB that's as quiet as a church mouse and I'm assuming the engine is identical... That's the only baseline I can use at this point.
 
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Just got a call from Ford. They ordered the parts to fix the timing chain. I will post the TSB number if it is different then the one I provided them, 16-0027.

My truck started to do this recently. I have 46xxx miles. I recorded it on my phone. I called my service guy on Thursday and he said it sounded like the timing chain or vacuum issue. He told me to bring it in, show me the video, and they would take care of it. Of course they want to try and replicate it but based on my conversation and reading the tsb, it shouldn't be a problem getting it fixed. I'll let you all know how it goes. It's funny how some service centers are more accommodating then others. I hope this ends well and wish others the best of luck. This is my third tsb in just under 2 years. Ford has always taken care of me. I'm crossing my fingers on this one. When we use are trucks as trucks, we have to expect some maintenance. I feel bad for those that are past their warranty, we spend a lot of money on these things and expect them to last. The problem is they are machines and machines will fail at some point. Best of luck to all going through their issues.
 
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Got the truck back today. TSB16-0027. My mpg for past 6000 miles was 12.2mpg. I changed the plugs just before reset on B. I just reset again after TSB to see what happens. Anyone thinking it will help MPG's also? Ford treated me very good. 3rd TSB in 2 years. About $5000 in warranty work.

Just got a call from Ford. They ordered the parts to fix the timing chain. I will post the TSB number if it is different then the one I provided them, 16-0027.
 

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I'm not seeing the camshaft phazers as a part that was replaced on the TSB 16-0027 paperwork? Any ideas on why? Am I going to have the same issue?
 
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One interesting note is they changed my 7000 interval synthetic oil change to a 5000 interval oil change. Are they acknowledging a issue?��
 
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I'm having this issue with my 2011 EB. Roughly 74,500 miles. Started about a week ago, only on initial start up in the morning. Since the it is steadily getting worse. Will do it even when the engine is warmer now. Since I do not have an OBD reader, is there some other way to know if it will show the code? I have an appointment to bring it t dealer next Wednesday but I'm told that if the code isn't showing then I will be charged for the diagnostic fee.
 
I'm told that if the code isn't showing then I will be charged for the diagnostic fee.
That is old info.
For the specific issue discussed in this thread (the one that is currently being addressed under TSB 16-0027) there is no DTC fault code required.
http://www.f150forum.com/attachments...tsb16-0027.pdf

The very earliest TSB for this issue did specify a fault code, but that hasn't been the case for a long time.

Now, having said that, if you're saying that you get a noise when the engine is warm then it's possible you have a different issue. But either way you gotta start somewhere so might as well have it checked out.

I had mine looked at in March (also a 2011). They only changed the vacuum pump (under field service action 15N053). That did fix my soft brake pedal on cold start, but did not fix the cold start rattle noise.
I have another vehicle for day to day use so my plan now is to park the truck at the dealership for a few days and keep the keys with me. I will then go back and walk them out to start it with me so there can be no way that they claim to not hear the noise.
 
I'm not seeing the camshaft phazers as a part that was replaced on the TSB 16-0027 paperwork? Any ideas on why? Am I going to have the same issue?
If they performed TSB 16-0027, then the phasers would be included in that work... also known as intake and exhaust VCT units.
 
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