Ok so some may know about this some may not but it is something that is coming on strong with many showings at dealerships across America. So as most know it is timing chains that are prematurely stretching causing this startup noise. The news is that there is updated parts out there to address this and Ford now has a TSB on this issue formally admitting to it being a common problem. I go over it all in this video. There is also a link to just how it sounds in the description of the video on youtube. Hopefully more dealers will be willing to dive into the engine with some guidance from Ford now.
Ford F150 3.5L Ecoboost Rattle Upon Start Up- Timing Chain Stretch Issues TSB
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makuloco2000
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The Dealer has had mine since the 29th of Dec. Had to have a new crankshaft put in. After the "first time" it was fixed the crankshaft key was bad and subsequently now, which is the 3rd time it has been in for this, the crankshaft was no longer in spec and had to be replaced.
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you guys have to realize just because its a 9 hour job thats taking days means the parts arent in. Phasers have been on backorder for months and unless you get a ticket made and ordered you wont be seeing them. I work in parts and they have been on backorder for a while. Its not your dealerships fault like everyone seems to think its fords. and they are working on it. I am waiting for mine currently since jan 21st. and its still not in. And i wouldnt leave my truck at ford for a week either because you dont need a technician to verify the problem. it says right on the tsb that if the customer states that it rattles to fix it. and is also part of emission warranty up till like 80k i believe. People need to chill out. 80k miles is alot. and if they fix your vehicle for free then i see no reason to complain. But i will say that weve probably done this tsb less than a hand full of times. So no its not a BIG deal but we are an extremely busy ford dealer and i havent seen it hardly at all.
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I think Shawn needs the chill pill.
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Sent from my iPhone using Tapatalk
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I would be PISSED if they couldn't fix it within a week. Unless of course they provided a free rental and great customer service.
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7,434 Posts
I was told there was no reason not to drive my truck while we waited the two weeks on parts to come in. Hell I was driving it for half a year with the noise what's another couple weeks. No need for a loaner or rental.
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im not trying to seem mad lol. just saying I spend 45k on my truck too but its also not Ford only that manufactures these parts and the packagers can be the biggest problem. f150 hasnt had my back order parts but the superdutys had a ton of them. to the point that people were suing ford over them. but they will give you a rental if needed. seen some people in brand new expedition ecos for like 3 months lol. their is 1600 on next months forecast. so 1600 out of f150s expeditions taurus exlorer edge etc. which there are probably millions by now roaming the streets 1600 isnt too bad. its the packager whos been making us wait for them.
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133 Posts
I had major issues with a dealer about this and corporate put me up in a new 2015 f150 crew cab 4wd and more,I was taken care of after my bad issue with a local dealer running me around and telling me to take my truck and leave he isn't going to fix it and don't bring it back,just hope that service manager doesn't have a job anymore for the way I was treated
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yeah some dealers can be real assholes and im not relly sure why. i believe they have like a warranty quota or percentage to do and if its bad they try and shrug off warranty work. and if they are good they can do it, i asked a service writer why would some dealers do it and he said because they dont get paid enough off warranty to want to take their time to write them up and fill out all the paper work and i said thats the dumbest thing ever. he asked why and i said because i didnt spend 45 thousand dollars on a truck that has a warranty to be told no because the service writers are too lazy to write the ticket on it. so i believe some of the dealers who shoo people away either do way to much warranty work due to crappy technician work. or the service writers are so lazy they dont want to make a ticket on it because it doesnt make them enough money. Either way the tsb is gonna be covered for ANYONE under emission warranty mileage...i believe like 80k mi.
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lame. ya im still waiting for mine also lol. but my truck runs still otherwise yes id be furious
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Got my phasers in finally. Now just to set up an appointment to be done!
I've got a 2011 ecoboost and it has been rattling on cold startups since it was 3 months old. I've been brushed off by the dealer since day one with all sorts of excuses as to why it makes the noise. Due to a TSB last week I got a vacuum pump installed for free that might solve it. We'll see but I am not very optimistic about it.
Honestly I love my KR and it was a dream to be able to get it. But along with being my first Ford truck, it will be my last. I feel cheated and duped by all the mileage and performance hype.
I just wish I had a repair option other than the dealer. Really tired of going in for an oil change and being told the world will end tomorrow if I don't spend another $2K on snake oil services.
Honestly I love my KR and it was a dream to be able to get it. But along with being my first Ford truck, it will be my last. I feel cheated and duped by all the mileage and performance hype.
I just wish I had a repair option other than the dealer. Really tired of going in for an oil change and being told the world will end tomorrow if I don't spend another $2K on snake oil services.
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Dude, I have been reading the threads and catching up on all the discussions that I missed over the weekend. What has caught my attention is three different threads that you have posted on in regards to the service department that use for your truck. I'd love for you to take my (and others have mentioned also) advice and DO NOT TAKE YOUR TRUCK TO THAT HELL-HOLE ONE MORE TIME!!! It infuriates me that they have taken advantage of you, sold you unneeded services, and blown you off on this timing chain issue. Their doors are not open to provide outstanding service. They are only open to make as much money as possible at the customers expense.
Find another service department that will take care of the truck the way you would, if you could. They exist, I promise.
That's my plan.
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I want to see what I can do to help turn this situation around, Plbgbiz. How many miles are on your truck currently?
Crystal
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What is Ford doing to rectify this issue? My 2013 ecoboost is at the dealer right now for TSB 15-0131 and looking at 20 hours of labor. I'm looking at roughly 4k to fix this issue which is looking pretty common at this point. I'm past warranty and not feeling great about Ford right now.
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7,434 Posts
They released a TSB and are doing the repairs under warranty.
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