So I talked to my brother by another mother today, and asked him if he ever took his truck in to get the phaser job done.
He still drives the 2018 HDPP 3.5 Ecoboost that I special ordered and he purchased when it arrived. It started clacking on coldstarts at about 70,000 miles. The clatter would diminish, according to him, immediately upon changing oil. (Mobile 1 guy) But would return eventually. He switched to the oil I use(d) 0-40, and started doing the flood-start. Said the clatter was much rarer and didn't seem as loud or last as long when it did clack.
I informed him about the CSSP program and the fact that Ford would pitch in a % of the cost, depending on the mileage. But he procrastinated until the program was no longer available. Until today, I thought he still hadn't addressed the dilemma.
Anyways, he said that he DID get the job done, and it turned out it was covered by the extended warranty that he purchased from my dealership. Go figure. In fact, he had the job done at my dealership even though he lives 4 hours away.
I then asked him if he has had ANY issues with the truck since the procedure? Noise, overheating, DTC's,... Anything.
He said the truck has been perfect and it runs as good as new.
It's at 98,000 miles. He had it done around 90,000.
So I guess there's ONE previously unmentioned success story. And it was done at my personal dealership and I didn't have a clue! They also swore that he got the new designed phasers.